Domestic - Terms & Conditions

Hotels

Though we have published the names to the hotels for each tour, we reserve the right to change the same due to unavoidable circumstances, when we may have to provide alternative, similar accommodation, for which no refund shall be allowed. The rooms shall be allotted as per the check-in time of the hotels and they shall have to be vacated as per the hotels check-out time. The difference between Luxury and V.I.P. tours is only in the hotels, remaining all our services are same A In some hotels the rooms may twin bedded.

Luggage

uring the entire tour (Except for the train journey) our staff will be at your service to carry your luggage, but at the same time we are not responsible for the theft or damage to your luggage. No claims to be made.

Our Tour Manager

We advise you to co-operate with our manager in all respect to make your tour really enjoyable. Allotment of rooms, selection the daily food menu, is the duty of the tour manager and passengers should not interfere in these matters. Passengers indulging in unwanted hindrance, in the smooth operation of the tour, or quarreling with the manager or other passengers, shall be asked to leave the tour at that spot, and shall not be given any refund for the same.

Unavoidable Circumstances

If due to reasons beyond our control like riots, flood, political unrest, bandhs, accidents or any other natural or man made calamities, the program of the tour has to be changed or extended, the additional expenditure for the same will have to be borne by the passengers. A If any passengers, has to leave the tour mid-way, due to any reasons like death of relative, or illness or any other reasons, there shall be no refund for the remaining portion of the tour.

The expenses for returning back to Mumbai also shall be borne by the passengers. A Passengers are advised against carrying expensive jewelry, cameras etc. in the tour and if they bring them in the tour, it shall be at their own risk, we shall in no way be responsible for the theft or damage. A If due to reasons beyond our control, we have to cancel some sightseeing places, there shall be no refund for the same. A If a tour is cancelled from our part then cost and responsibility of organizing the new tour will be of passengers only. A Any dispute will be subject to Mumbai Jurisdiction. Things not included in the Tour Cost.

Personal expenses like service tax, tips, cold drinks, horse riding, boating, laundry, cable car rides, room heater, taxi fare, mineral water, personal things, insurance, additional expenses after accidents. We take it for granted that all passengers who join the tour have read these terms and conditions and agree to the same.

Complaints during the Tour

If the passengers have any complaints regarding our services like hotel, bus, train etc. are advised to inform our office, immediately by phone/fax so that the same can be readdressed on the spot, no complaints or refund for the same be entertained after reaching Mumbai.

Booking & Cancellations

You can confirm your booking in our tour by paying a deposit of Rs. 10000/- per person (if any higher class in train or air is required the difference should also be paid in advance) out of this Rs. 5000/- is non refundable and non transferable.

The balance payment shall be paid 15 days prior to the departure of the tour. Balance payment by Cheque will be excepted 15 days prior to the departure of the tour. If anybody fails to pay the balance amount before 15 days, he shall be deemed as cancelled and the deposit shall not be refunded. If we cancel the tour, then we shall refund the amount. But if we are forced to cancel the tour due to the natural calamities like flood, riots, bandhs, strikes etc. then we shall refund the tour cost after deducting 10% as our service charge for making the necessary arrangements for your tour.

All the bank charges for credit card transactions will have to be borne by the customer.

If the passenger wants to cancel the tour he shall have to make a written application to our office and we shall refund the tour cost after deducting cancellation charges as under:

  • Before 15 days of tour departure Rs. 5000/- per person.
  • Between 10 to 15 days 50% of the tour cost.
  • Between 05 to 10 days 75% of the tour cost.
  • Within 05 days 100% of the tour cost.
  • Please Deposit your cash/ cheque in the name of HIR INTERNATIONAL.
  • Fix rate.
  • Service tax extra.
  • The bank charges for credit card transactions are non refundable in case of cancellation of tour booking by any party.
  • The verdict of passengers who have experienced our tour, hotel wise, taste of food and our service which are our main assets.

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